Collections Specialist

Company: Bellevue University
Location: Bellevue
Posted on: May 12, 2022

Job Description:

Position Overview:
Bellevue University, the largest, private, non-profit and fastest growing institute of higher education in Nebraska, has an immediate opening for an Accounts Resolution Specialist who acts in the capacity of Collections Specialist at our main campus in Bellevue, Nebraska. This individual will be need to be caring and detail orientated while using a "soft" approach to encourage payment of delinquent accounts.

Essential Functions:

• Manage Past Due Accounts by contacting delinquent customers via phone, letter or email or text to encourage payment of delinquent accounts.
• Provides customer service assistance via phone, email or in person in regards to past due accounts.
• Administratively assists to ensure all process documentation is current.
• Marginal Functions: POSITION QUALIFICATIONS
  
  • High school diploma or equivalent required, Associate's degree preferred.
  • Minimum of two (2) years working experience in an office environment.
  • Collections experience required.
  • Accounts Receivable experience preferred.
  • Strong customer service and interpersonal skills required.
  • Must be able to work in a fast-paced environment, with a strong attention to detail and accuracy, and have the ability to handle multiple tasks simultaneously.
  • Must be able to maintain strict confidentiality regarding student accounts and information.
  • Excellent communication skills required.
  • Tact and good (clear) verbal communication skills to resolve problems.
  • Flexibility and the ability to operate under time-sensitive deadlines.
  • Ability to work independently, but as part of team concept. NOTE: The statements above are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
    
    The Higher Education Opportunity Act requires institutions participating in federally funded financial aid programs to make information about the institution available to the public, current and prospective students, and current and prospective employees. The Bellevue University Consumer Information webpage, found at , provides readily accessible information to help consumers make informed decisions about post-secondary education. Bellevue University's Annual Security and Fire Safety Report (ASR), found at , provides information about campus crime statistics and institutional security policies and procedures as well as information about student housing fire statistics and fire safety policies. You can obtain a paper copy of these reports from the Bellevue Dean of Students office by calling . In addition to this, Bellevue University is an Equal Opportunity Employer .

Keywords: Bellevue University, Bellevue , Collections Specialist, Accounting, Auditing , Bellevue, Nebraska