Bilingual Receptionist

Company: Columbus Children's Healthcare
Location: Columbus
Posted on: February 20, 2026

Job Description:

Job Description Job Description Salary: Bilingual Medical Interpreter & Patient Care Specialist Join Our Team at Columbus Children's Healthcare Pediatric Clinic! Are you passionate about helping others and ensuring clear communication in healthcare? Do you want a work-life balance with no evenings, weekends, or major holidays? If so, wed love to meet you! We are seeking a Bilingual Medical Interpreter & Patient Care Specialist to serve as the bridge between our providers and Spanish-speaking families. This role combines medical interpreting with reception responsibilities, ensuring that all families receive compassionate, effective communication and seamless care from the moment they arrive. Key Responsibilities: Medical Interpreting: Accurately interpret medical conversations between providers, patients, and families in English and Spanish to ensure clear communication. Assist patients in understanding medical instructions, diagnoses, treatment plans, and follow-up care. Provide culturally appropriate explanations to help families make informed healthcare decisions. Maintain strict confidentiality in accordance with HIPAA and clinic policies. Support written translation needs, including patient forms, educational materials, and instructions. Patient Care & Front Desk Responsibilities: Greet all patients and families with warmth and professionalism, ensuring a welcoming first impression. Answer and triage phone calls, schedule appointments, and maintain a full appointment calendar. Assist in patient check-in and check-out, collecting co-pays and verifying insurance information. Ensure patient records are complete, up-to-date, and properly maintained in the Electronic Health Records (EHR) system. Confirm appointments, send reminders, and follow up on missed visits. Assist with medical referrals, prior authorizations, and coordinating care for chronic/complex conditions. Support the care team by providing simple triage and relaying important information between patients and providers. Qualifications: Fluent in English and Spanish (both verbal and written). Proven experience as a medical interpreter or formal interpreter training preferred. Strong ability to translate medical terminology accurately while maintaining professionalism and cultural sensitivity. Excellent listening, memory recall, and communication skills. Prior experience in a medical office, front-desk, or customer service role is preferred. Ability to multitask in a fast-paced environment while maintaining attention to detail. Proficiency in EHR systems, Microsoft Office (Word, Excel, Outlook, Teams), and database management. High school diploma required; additional certification in medical interpreting is a plus. Benefits: No evenings, weekends, or major holidays! Competitive salary based on experience. Health, dental, and vision insurance. 401K with employer contributions. Health Savings Account (HSA) with employer contributions. YMCA membership discount. Paid Time Off (PTO) and holiday pay. If you have a passion for helping children and families navigate their healthcare journey, while ensuring accurate and compassionate communication, we encourage you to apply today!

Keywords: Columbus Children's Healthcare, Bellevue , Bilingual Receptionist, Administration, Clerical , Columbus, Nebraska