Customer Service Representative

Company: Insight Global
Location: Omaha
Posted on: January 23, 2026

Job Description:

Job Description Job Description Role Overview We’re working with a client to fill Insurance Client Services Representative positions. This is a 3-month contract-to-hire Key Details Start: Immediately Schedule: Onsite, full-time Omaha, NE Duration: 3 months, with potential to convert to full-time Interview Process: Single 30-minute interview with the supervisor and director of service Interviews scheduled within 24 hours Must-Have Qualifications Experience: 3 years of customer service (preferably in a call center) OR 1 year if it’s in the insurance space Skills: Excellent verbal and written communication Strong conflict resolution Sales and customer service ability Organizational skills and attention to detail Time management and ability to meet deadlines Nice-to-Haves Bachelor’s or Associate’s degree in Business Administration or related field Current P&C license Automotive insurance experience Previous insurance industry experience Day-to-Day Responsibilities Answer inbound calls and assist agents/brokers with product options for their clients Ensure timely and accurate entry of inbound leads Work in a fast-paced, team-oriented environment Maintain high service standards and multitask effective

Keywords: Insight Global, Bellevue , Customer Service Representative, Customer Service & Call Center , Omaha, Nebraska