Front Desk Agent (Full time)

Company: South Sioux City Marriott Riverfront
Location: South Sioux City
Posted on: February 16, 2026

Job Description:

Job Description Job Description South Sioux City Marriott is looking for an upbeat Front Desk Agent who will embrace our belief in hospitality and customer experience. As the first contact representative at guest check-in, you are the one to provide exceptional customer service to our guests. Responsibilities Welcome guests and do check-ins upon their arrival and check-outs on departure. Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests, collecting necessary information (like contact details and exact dates of their stay) Provide information about our hotel, available rooms, rates, and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Count bank drawer at the beginning and end of your shift. Balance and drop receipts according to accounting specifications. Ensure uniform and personal appearance are clean and professional Perform other reasonable job duties as requested by Supervisor/Manager. Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role preferred Customer service experience Excellent communication and organizational skills Benefits Medical, Dental and Vision Insurance PTO Competitive Pay 401(k) Retirement Savings Plan Life Insurance Hotel Room Discounts Meal Discounts Ongoing Training and Career Development We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. hc216484

Keywords: South Sioux City Marriott Riverfront, Bellevue , Front Desk Agent (Full time), Hospitality & Tourism , South Sioux City, Nebraska