Business Systems Engineer - CRM Specialist
Company: Groome Industrial Service Group
Location: Council Bluffs
Posted on: January 15, 2026
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Job Description:
Job Description Job Description Groome Industrial Service Group
is a growing company headquartered in Denville, NJ, providing
specialty maintenance services nationwide for several industries
including natural gas-fired power generation, shipping,
manufacturing, pharmaceutical and aerospace. This position will be
reporting into our Council Bluffs Iowa office. Reporting to the
Director of IT, the ideal candidate will be a hands-on specialist
to lead the design and build of our Dynamics 365 Sales environment
from the ground up, shaping a brand-new implementation that
includes entity structures, forms and views, business process flows
(BPFs), and an intuitive, efficient UI/UX for the core sales
platform. Why work for Groome Industrial Service Group? Health and
Safety is our 1 priority 24/7/365! Competitive wages - the salary
range for this position is $80,000 - $100,000 per year. Paid time
off, comprehensive health benefits coverage after 60 days of
full-time employment. 401(k) after the eligibility period with
company matching component. Opportunities for growth and
development in your career. Positive and safe work environments.
Key Responsibilities: Develop, configure, and customize Dynamics
365 Sales entities, forms, views, and dashboards. Design and
implement Business Process Flows (BPFs) to support streamlined
sales processes. Enhance UI/UX using out-of-the-box tools and
low-code components. Implement business rules and conditional logic
for form behavior. Collaborate with Business Analysts to translate
requirements into technical solutions. Document configurations and
provide knowledge transfer to internal teams. Stay current with
Dynamics 365 and Power Platform updates and best practices.
Contributing to and leading ad hoc projects, as necessary and
assigned by your manager. Requirements: University degree in
Computer Science, Information Technology, Information Systems, or
relevant field or equivalent experience and certifications 2 years
experience with Microsoft Power Platform, including Power Automate,
Dynamics 365 model-driven apps (forms and views), and Dataverse
Experience with building, maintaining, and supporting workflows
that support sales processes Excellent written and verbal
communication skills Ability to work independently and
collaboratively in a fast-paced environment. Some travel maybe
required to gather an understanding of existing business processes
or facilitate project implementations Preference given to Dynamics
365 certification holders Because this role requires regular onsite
work, candidates must live in Council Bluffs, IA or be able to
commute reliably from a nearby area. For additional information
about our company, visit us at www.groomeindustrial.com. Groome
Industrial Service Group is an Equal Opportunity Employer.
E.O.E./M/F/Disability/Veteran
Keywords: Groome Industrial Service Group, Bellevue , Business Systems Engineer - CRM Specialist, IT / Software / Systems , Council Bluffs, Nebraska
