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Patient Service Rep

Company: CommonSpirit Health
Location: Bellevue
Posted on: March 16, 2023

Job Description:


From primary to specialty care as well as walk-in and virtual services CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

CHI Health has an immediate need to add a Patient Service Rep (Clinic Receptionist) to our Bellevue Clinic off of Hwy 370 & 36th St.

Hours: Monday-Friday 9a-5p, rotating Saturday mornings (roughly every 5th Saturday)

With you in mind, we offer the following benefits to support your work/life balance:

  • Health/Dental/Vision Insurance
  • Direct Primary Plan (No copay, no deductible, and access to CHI Health provider 24/7)
  • Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
  • Employee Assistance Program (EAP) for you and your family
  • Paid Time Off (PTO)
  • Tuition Assistance for career growth and development
  • Matching 401(k) and 457(b) Retirement Programs
  • Adoption Assistance
  • Wellness Programs
  • Flexible spending accounts Responsibilities

    Job Summary:

    Under direct supervison, receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.

    Job Responsibilities:
    • Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
    • Answer phone calls and direct them appropriately.
    • Schedule appointments according to office guidelines.
    • Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
    • Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
    • Prepare charts for patient appointments making sure all necessary information is complete.
    • Conduct all functions associated with patient check-out including priceing services, collecting patient respondibility payments and scheduling follow-up appoinments.
    • Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
    • Confirm next day appointments and alert patients as to what documentation is needed, including details associated with time-of-service payment.
    • Follow up with patients regarding the Missed Appointment Policy and send out appropriate communications.
    • Perform other duties as assigned. Qualifications

      Minimum Qualifications:
      • High School Diploma preferred but not required
      • 1 year of customer service / receptionist experience required
      • 1 year of clinic knowledge strongly preferred

Keywords: CommonSpirit Health, Bellevue , Patient Service Rep, Other , Bellevue, Nebraska

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