Patient Service Rep
Company: CommonSpirit Health
Location: Bellevue
Posted on: March 16, 2023
Job Description:
Overview
From primary to specialty care as well as walk-in and virtual
services CHI Health Clinic delivers more options and better access
so you can spend time on what matters: being healthy. We offer more
than 20 specialties and 100 convenient locations; with some clinics
offering extended hours.
CHI Health has an immediate need to add a Patient Service Rep
(Clinic Receptionist) to our Bellevue Clinic off of Hwy 370 & 36th
St.
Hours: Monday-Friday 9a-5p, rotating Saturday mornings (roughly
every 5th Saturday)
With you in mind, we offer the following benefits to support your
work/life balance:
- Health/Dental/Vision Insurance
- Direct Primary Plan (No copay, no deductible, and access to CHI
Health provider 24/7)
- Voluntary Protection: Group Accident, Critical Illness, and
Identity Theft
- Employee Assistance Program (EAP) for you and your family
- Paid Time Off (PTO)
- Tuition Assistance for career growth and development
- Matching 401(k) and 457(b) Retirement Programs
- Adoption Assistance
- Wellness Programs
- Flexible spending accounts Responsibilities
Job Summary:
Under direct supervison, receptionist is responsible for performing
a variety of general administrative support duties associated with
the patient intake process and performs routine duties within the
clinic.
Job Responsibilities:
- Perform patient check-in at the time of visit and completes all
paperwork necessary to ensure the admitting process is efficient
and all clinic and regulatory policies are in compliance.
- Answer phone calls and direct them appropriately.
- Schedule appointments according to office guidelines.
- Obtain accurate patient and insurance information, collecting
copays (TOS) and deductible amounts.
- Copy/scan patient access related hardcopy materials (e.g. ID,
referrals, insurance cards, etc.) into the correct location in the
electronic medical record.
- Prepare charts for patient appointments making sure all
necessary information is complete.
- Conduct all functions associated with patient check-out
including priceing services, collecting patient respondibility
payments and scheduling follow-up appoinments.
- Perform duties involving record filing and retrieval and
assisting with the filing of registration documentation in
electronic medical records.
- Confirm next day appointments and alert patients as to what
documentation is needed, including details associated with
time-of-service payment.
- Follow up with patients regarding the Missed Appointment Policy
and send out appropriate communications.
- Perform other duties as assigned. Qualifications
Minimum Qualifications:
- High School Diploma preferred but not required
- 1 year of customer service / receptionist experience
required
- 1 year of clinic knowledge strongly preferred
Keywords: CommonSpirit Health, Bellevue , Patient Service Rep, Other , Bellevue, Nebraska
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