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Accounts Resolution Specialist

Company: Bellevue University
Location: Bellevue
Posted on: March 19, 2023

Job Description:

Make an Impact:

At Bellevue University we are dedicated to bettering lives the lives of our students, the lives of our employees, and the lives of those in our community.

Working at Bellevue University feels different. We're a nonprofit, open-access university for students who want to get ready for what's next. We specialize in understanding the complexities life can hold, and how to make time for the dreams and goals that are often set aside.

As a member of the Bellevue University team, you'll have a hand in helping students grow and succeed. We extend this same philosophy to you we promise to see and value you as an individual with unique goals and needs, and we're ready to empower your personal development and success.

What we need:

We need someone who is caring and detail-orientated while using a soft approach to encourage payment of delinquent accounts. This compassionate individual will contact past-due customers via phone, letter, email or text to encourage payments and provide service in regard to their account.

Are you a match?

  • High school diploma or equivalent required, Associate s degree preferred.
  • Minimum of two years of working experience in an office environment.
  • Accounts Receivable experience preferred.
  • Strong customer service and interpersonal skills.
  • Able to work in a fast-paced environment, with strong attention to detail and accuracy.
  • Must be able to maintain strict confidentiality regarding student accounts and information.
  • Excellent communication skills.
  • Tact and good (clear) verbal communication skills to resolve problems.
  • Flexibility and the ability to operate under time-sensitive deadlines.
  • Ability to work independently, but as part of team concept. A great place to work!

    Year after year, our employees consistently give Bellevue University high marks as a great place to work that fosters job satisfaction, personal and professional growth, positive workplace culture, and more. In fact we've been designated a Great College to Work For four years in a row!

    We expect you to bring your best self to the table, to offer valuable perspective, to manage change, to accomplish big goals and to do it with empathy, honesty, and compassion.

    If you're motivated to become part of an encouraging and supportive community, are open to change, and thrive when given the opportunity to collaborate and innovate with others to solve problems, we hope you'll consider building a career with us.

    Total Rewards that benefit you and your family:
    • 403(b) match
    • Tuition remission
    • Yearly bonus potential
    • Health and wellness benefits
    • Two weeks of vacation
    • Two weeks of sick leave
    • One week of personal days
    • Paid holidays throughout the year.
      NOTE: The statements above are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

      The Higher Education Opportunity Act requires institutions participating in federally funded financial aid programs to make information about the institution available to the public, current and prospective students, and current and prospective employees. The Bellevue University Consumer Information webpage, found at , provides readily accessible information to help consumers make informed decisions about post-secondary education. Bellevue University s Annual Security and Fire Safety Report (ASR), found at , provides information about campus crime statistics and institutional security policies and procedures as well as information about student housing fire statistics and fire safety policies. You can obtain a paper copy of these reports from the Bellevue Dean of Students office by calling . In addition to this, Bellevue University is an Equal Opportunity Employer .

Keywords: Bellevue University, Bellevue , Accounts Resolution Specialist, Other , Bellevue, Nebraska

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