Construction Technician

Company: American Broadband
Location: Bellevue
Posted on: June 22, 2022

Job Description:

Position Purpose/SummaryThe Construction Technician is committed to providing the highest quality service to the communities, customers, and employees we serve by performing outside plant construction, plant troubleshooting and plant engineering duties.Primary Duties & Responsibilities

• Perform plant maintenance, trouble shooting, repair, and engineering duties.
• Repair and maintain plant facilities for cut overs and projects, including but not limited to, cable, pedestals, drops, protectors, etc.
• Compile and update all required paperwork, i.e., maps, printouts, customer master records, (for special circuit installations, trouble tickets & pair changes) fiber optic records, material usage forms, cable inventory updates, time sheets, safety training, job descriptions, performance objectives, etc.
• Perform plant construction (copper, coax & fiber optic; buried and aerial) using lawn plow, trencher, backhoe, boring machine, bucket truck, etc., following company policies and procedures.
• Install pedestals, warning signs, DLCs, PONS, nodes, power supplies, NIDS and any other appurtenances related to telephone and CATV plant.
• Splice and bond copper twisted pair cable, fiber optic cable, and coax cable.
• Trouble-shoot telephone, DSL, and fiber optic issues.
• Locate and mark underground copper, coax and fiber optic cables, update maps.
• Perform or coordinate repairs of construction equipment.
• Perform routine service on standby generators and cable inventory.
• Understanding and strictly adhering to the Company's Customer Proprietary Network Information (CPNI) policy while appropriately maintaining the confidentiality of customer records.
• Understanding how all departments contribute to the success of the organization and referring customers and employees to the appropriate department to best fulfill their needs.
• Building and maintaining a good rapport and cooperative relationship with customers and co-workers while taking ownership of responsibilities and being accountable for his/her own actions.
• Being an advocate for Company programs and special events while taking initiative to participate and volunteering readily when opportunities arise.
• Performing all other duties and responsibilities assigned.Knowledge, Abilities, & Skills for Success
• Effectively communicate in a positive and professional manner through written and verbal communications in all interfaces with customers/public, fellow employees, and vendors
• Ability to work as a leader and team member as well as exert initiative to work independently to reach a goal
• Ability to operate heavy equipment for buried plant
• Thorough knowledge of outside plant practices and procedures
• Ability to draw, use, and understand maps, staking sheets, computer printouts, blueprints and other drawings and diagrams
• Ability to use and operate various hand tools and cable TV equipment, including but not limited to, cable locator, measuring wheel, electronic foot meter, volt ohm meter and various fault finding test equipment
• Ability to operate construction equipment, including but not limited to, lawn plow, trencher, cable plow, backhoe, directional boring machine, bucket truck, etc.
• Knowledge of and the ability to comply with CPNI regulations and procedures
• Ability to embrace change in the workplace while encouraging others to seek innovative approaches and the ability to function effectively as a team player
• Proficient computer skills (including Microsoft Office suite) and the ability to adapt and learn as programs and processes change.QualificationsAt a minimum, the Construction Technician must have high school diploma or equivalent. Additionally, education and/or experience in telephone and cable TV and installation and repair.EEO Statement American Broadband, and all subsidiaries, are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. PI182471909

Keywords: American Broadband, Bellevue , Construction Technician, Professions , Bellevue, Nebraska